Privacy Policy

Last Updated: 2025-04-16

At Baltar the Mystic Horoscopes (“Company”, “we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (the “Website“), use our services, or interact with us online. We appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related marketing. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

This policy is compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

A. Automatically Collected Information

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), time spent on the Website, pages visited, links clicked, device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

B. Personal Information You Provide

In Short: We collect personal information that you voluntarily provide to us when you interact with the Website or use our services.

We collect personal information that you choose to share with us when you:

Subscribe to our newsletter or mailing list
Purchase digital products or astrology-related services
Fill out contact or booking forms
Request personalized horoscope readings
Participate in surveys, contests, or promotional campaigns
Create an account or profile on the Website (if applicable)

This personal information may include:

Full Name
Email Address
Billing Address
Phone Number
Zodiac Sign, Birth Date, Time, and Location (for astrology readings)
Usernames and passwords (if account creation is available)
Communication preferences and feedback
Order history and purchase details

Payment Information

When you make a purchase on the Website, we collect data necessary to process your payment. This includes:

Billing Name
Billing Address
Payment Method Type (e.g., credit card, PayPal)
Transaction Date and Time

Important: We do not store or directly handle your full credit card number or CVV code. All payment transactions are securely processed by third-party payment providers (such as Stripe or PayPal), who are PCI-DSS compliant and responsible for handling your sensitive financial information.

If you contact us directly via email or through a contact form, we may also collect any other personal information you choose to provide in that message, including attachments and any special requests.

This information is used to:

Fulfill your orders and deliver digital or physical products
Send transactional and confirmation emails
Respond to customer service inquiries
Offer personalized product or content recommendations (if consented)
Deliver personalized content and services
Process orders and provide transaction support
Respond to inquiries and customer service requests
Send marketing emails and newsletters (with your consent)
Improve and tailor your experience on the Website

You are not required to provide any personal data to access the public portions of our Website. However, some services may not be available without providing such information.

C. Sensitive Data

In Short: We do not knowingly collect or process sensitive personal information unless you explicitly provide it and consent to its use.

Under applicable privacy laws (including GDPR and CCPA), “sensitive data” refers to personal information revealing or relating to:

Racial or ethnic origin
Political opinions
Religious or philosophical beliefs
Trade union membership
Genetic or biometric data
Health information
Sexual orientation or sex life
Government-issued identifiers (e.g., Social Security Numbers)

We do not request or intentionally collect any of the above types of sensitive information. However, given the nature of astrology services, users may voluntarily share birth-related details (e.g., time and place of birth) which, under some jurisdictions, may be considered sensitive or unique identifiers.

If you provide such information voluntarily (e.g., during a personalized reading or in a message), you do so at your own discretion. In such cases:

We treat this information with strict confidentiality.
We use it only for the purpose for which it was provided (e.g., generating a birth chart).
We do not disclose, sell, or share it with third parties.

If at any point you wish to review, correct, or delete this information, you may contact us directly using the contact information provided in this policy.

2. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a range of purposes, outlined below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. The legal bases for processing under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) are indicated next to each purpose.

By submitting your information through our Website, you consent to the processing practices described here and agree to receive communications — including mobile marketing — as further detailed below.

By submitting your information at the Website, you agree to the processing practices described here and agree to receive communications — including mobile marketing including, but not limited to, text-message based marketing from us and our third-party advertisers and marketers — as further detailed below. Notwithstanding that your contact telephone number may be listed on state and/or federal do-not-call registries, we retain the right to contact you via text message-based marketing, in accordance with applicable state and federal law. In addition, by registering and/or using the Website, you agree that such act constitutes an inquiry and/or request for purposes of the Amended Telemarketing Sales Rule (16 CFR 310 et seq.), as amended from time to time (the “Rule”) and the Telephone Consumer Protection Act (TCPA). Even though your telephone number may be listed at the Federal Trade Commission’s Do-Not-Call List, we retain the right to contact you via telemarketing, in accordance with the Rule.

Purposes for Processing Your Information

We use the information we collect or receive:

To provide and maintain our services
We use your personal data to create and deliver horoscopes, astrology reports, personalized content, and digital products.
Legal Basis: Contractual necessity, Consent
To process payments and transactions
Your billing and transaction information is used to complete orders securely via trusted third-party payment processors.
Legal Basis: Contractual necessity, Legal obligation
To send administrative communications
We may use your personal information to send you confirmation emails, product, service and new feature updates or information and/or information about changes to our terms, conditions, and policies.
Legal Basis: Contractual necessity, Legal obligation
To deliver mobile marketing and text messages
By submitting your phone number, you agree to receive SMS-based marketing and service updates. Standard messaging rates apply. You can opt out at any time by replying with “STOP,” “QUIT,” “END,” or similar opt-out language.
Legal Basis: Consent, TCPA compliance
To send promotional and marketing communications
We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “Third-Party Data Sharing” section below).
You can opt-out at any time by clicking the “Unsubscribe” link in the footer of our emails.
Legal Basis: Consent, Legitimate interest (where applicable)
To personalize content and advertising
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. This may include targeted ads on the Website or social media.
Legal Basis: Consent, Legitimate interest
To analyze usage and improve our Website
Usage data and analytics help us understand how visitors interact with our Website so we can enhance performance and usability.
Legal Basis: Legitimate interest
To provide user support and respond to inquiries
When you reach out to us via email or contact form, we use your data to provide support and resolve issues.
Legal Basis: Consent, Legitimate interest
To protect our platform and enforce policies
We may process your information to detect, investigate, and prevent fraud, abuse, or other violations of our terms and to maintain the integrity of our Website. To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements.
Legal Basis: Legal obligation, Legitimate interest
To comply with legal and regulatory requests and prevent harm
If required by law (e.g., subpoenas, tax reporting), we may disclose your information to authorities. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Legal Basis: Legal obligation

Mobile Messaging Disclaimer:

We are not responsible for delivery delays caused by mobile carriers. We may use personal information to provide the services you’ve requested, including services that display customized content and advertising. In addition to any fee of which you are notified, your provider’s standard messaging rates apply to our confirmation and all subsequent SMS correspondence. In addition to any fee of which you are notified, your provider’s standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. You may opt-out and remove your SMS information by sending “X”, “STOP”, “END”, “QUIT”, or any other method to communicate to the sender that you no longer wish to receive messages, to the SMS text message you have received. If you remove your SMS information from our database it will no longer be used by us for secondary purposes, disclosed to third parties, or used by us or third parties to send promotional correspondence to you. We do not share your SMS data for third-party use unless explicitly permitted by law or you provide consent.

3. Legal Bases for Processing (GDPR Only)

In Short: We process your personal data only when we have a legal basis to do so under the General Data Protection Regulation (GDPR).

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we rely on the following legal bases for processing your personal data:

A. Consent

We may process your information if you have given us explicit permission (e.g., by subscribing to a newsletter, providing birth data for a reading, or opting into SMS or marketing communications). You can withdraw your consent at any time by contacting us or using the “Unsubscribe” link in our communications.

B. Contractual Necessity

We may process your data when it is necessary to fulfill a contract with you — for example, to deliver a personalized astrology report, process a payment, or respond to a consultation request.

C. Legal Obligation

We may process your personal information where we are legally required to do so — for instance, to comply with tax laws, financial regulations, or law enforcement requests.

D. Legitimate Interests

We may process your data when it is reasonably necessary for our legitimate business interests, provided those interests are not overridden by your data protection rights. For example:

Sending relevant content to subscribers
Improving website performance and analytics
Protecting against fraud and abuse

We assess and balance our interests against your rights before relying on this basis. You may object to such processing at any time.

E. Vital Interests

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

F. Business Transfers

4. Your Privacy Rights

In Short: Depending on your location, you have rights under data protection laws such as the GDPR and the CCPA.

If You Are a Resident of the EEA or UK (GDPR):

You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectify: Request that we correct inaccurate or incomplete data.
Erase: Request that we delete your data (“Right to be Forgotten”), subject to legal exceptions.
Restrict: Ask us to limit the processing of your data.
Object: Object to processing based on legitimate interest or direct marketing.
Portability: Request a copy of your data in a portable format.
Withdraw Consent: At any time, where processing is based on consent.

If You Are a Resident of California (CCPA/CPRA):

You have the right to:

Know: Request to know what personal data we have collected, used, shared, or sold.
Access: Request a copy of the specific pieces of personal data we hold.
Delete: Request the deletion of your personal data, subject to certain exceptions.
Opt-Out: Say no to the sale or sharing of your personal information (Note: We do not sell your data).
Non-Discrimination: You will not be penalized or denied service for exercising your privacy rights.

To make any of these requests, please contact us on our form or with the contact information below.

We will respond within 30 days of receiving your verified request (or within the timeframe required by applicable law).

5. Data Retention and Security

In Short: We keep your personal data only as long as necessary to fulfill the purposes for which it was collected and take reasonable measures to protect it.

A. Data Retention

We retain your personal data:

For active services – as long as your account or subscription is active.
For legal compliance – as required by tax, accounting, and regulatory obligations.
For inactive users – for no more than 24 months after last interaction unless otherwise required.

If you request deletion of your information, we will delete or anonymize your data, unless we are legally required or permitted to retain it.

B. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information, including:

SSL encryption for secure transmission of data.
Access controls and user authentication protocols.
Regular security updates and plugin monitoring.

While we do our best to protect your information, no system is 100% secure, and we cannot guarantee the absolute security of your data. You use our Website and services at your own risk.

6. Cookies and Tracking Technologies

In Short: We may use cookies and other tracking technologies to collect and store your information, to enhance user experience, analyze website traffic, and support marketing efforts.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

A. What Are Cookies?

Cookies are small data files stored on your device that help us remember you, understand usage behavior, and tailor content and ads.

B. Types of Cookies We Use

Essential Cookies – Necessary for basic site functions (e.g., login sessions).
Performance Cookies – Help us analyze usage (e.g., page views, traffic sources).
Marketing Cookies – Used to deliver personalized ads and track effectiveness.
Functionality Cookies – Remember preferences (e.g., zodiac sign or location settings).
Third party vendors – including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.)

C. Cookie Management

You can manage or disable cookies through your browser settings. Disabling cookies may limit some features of the Website.

For detailed cookie use and preferences, view our Cookie Policy.

7. Third-Party Data Sharing

In Short: We only share your personal information with trusted third-party partners when necessary to provide our services, fulfill legal obligations, to protect your rights, or support our legitimate business operations. We do not sell your personal data.

We may share your data with third parties in the following circumstances:

A. With Your Consent

We may share your information with other third parties if you have given us express permission to do so for a specific purpose.

We do not sell, rent, or trade your personal information to third parties for monetary gain.
We also do not knowingly share personal information with data brokers or data resellers.

B. Service Providers and Vendors

We work with carefully selected third-party service providers who assist us with:

Payment processing
Email delivery and marketing automation
Cloud hosting and website infrastructure
Analytics and performance tracking
Booking and e-commerce systems

These providers have access to your personal information only as needed to perform their functions and are contractually bound to maintain confidentiality, protect your data, and comply with relevant data protection laws, including GDPR and CCPA.

C. Legal Compliance and Law Enforcement

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). We may disclose your information if required to do so by law or in response to:

A subpoena or legal process
Government or regulatory request
Necessary legal claims, investigations, or to prevent harm or fraud

D. Legitimate Interests:

We may process your data when it is reasonably necessary to achieve our legitimate business interests.

E. Vital Interests:

F. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In the unlikely event of a business merger, acquisition, restructuring, or asset sale, your personal data may be transferred to the acquiring entity. If such a transfer occurs, we will notify you and ensure your rights remain protected.

8. International Data Transfers

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions with different data protection laws. Please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE?” above), in and other countries.

We are based in the United States, and the servers and systems we use (including those of our third-party service providers) may be located in the U.S. or other countries outside of your place of residence. As such, if you are located outside the United States, including within the European Economic Area (EEA), United Kingdom (UK), or other jurisdictions with data protection laws, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country and your personal data may be transferred to countries that may not provide the same level of legal protection for your data. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

A. How We Protect International Transfers

Whenever we transfer your personal data outside of your country of residence, we ensure that appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Data Processing Agreements (DPAs) with our vendors
Binding Corporate Rules (BCRs) (where applicable)
Reliance on Adequacy Decisions (where available under GDPR)

We take steps to ensure your data is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.

B. Your Rights Regarding Transfers

If you are a resident of the EEA, UK, or Switzerland, and believe your data has been transferred in violation of your rights, you may contact us directly or file a complaint with your local Data Protection Authority.

For more information on international safeguards, or to request a copy of applicable data transfer agreements, please contact us via the contact information below.

9. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

11. Children’s Privacy

In Short: We do not knowingly collect, use, or market to children under the age of 18. If we discover such data has been submitted, we take immediate steps to remove it.

We are committed to protecting the privacy of minors. The services provided by Website, including astrology readings, digital reports, and related content, are intended for individuals aged 18 and older.

By using our Website, you confirm that you are:

At least 18 years of age, or
The parent or legal guardian of a minor who is permitted to access and use the Website under your supervision and with your consent.

We do not knowingly solicit or collect personal information from children under the age of 18. This includes data submitted through contact forms, account creation, purchases, or participation in contests or promotions.

If we become aware that we have inadvertently collected personal data from a user under the age of 18 without verified parental or guardian consent, we will:

Deactivate the associated account, if one was created
Promptly delete the personal data from our records
Take steps to prevent future collection from that user

If you believe we may have collected personal data from a minor under 18, please contact us immediately and we will take appropriate action.

We encourage parents and legal guardians to monitor their children’s online activity and to help enforce this policy by instructing minors never to provide personal data through any online platform without permission.

12. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

13. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

14. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have submitted your information on the Website, you have the right to request removal of that data. To request removal of such data, please contact us using the contact information provided below. Please, include your email address and a statement that you reside in California. We will make sure the data is removed, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

15. Updates to This Privacy Policy

In Short: Yes, we will update this policy as necessary to reflect legal, operational, or service-related changes. We encourage you to review it regularly.

We may update this Privacy Policy from time to time to remain compliant with evolving privacy laws (such as GDPR, CCPA, and other international regulations), to reflect changes in our data practices, or to improve transparency for our users.

How We Notify You

The “Last Updated” date at the top of this page will always indicate when the policy was most recently revised.
If we make material changes to the way we collect, use, or share personal data, we will:
- Post a prominent notice on our website, or
- Send a direct email notification (if you have provided us with an email address)

Your Responsibility

We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your information and to understand your rights and options.

Your continued use of our Website and services after any updates constitutes your agreement to the revised terms, unless otherwise required by applicable law.

If you disagree with the updated policy, you should discontinue use of the Website and request deletion of your personal data where applicable.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us using the information below.

We take your privacy seriously and are committed to being transparent about how your data is handled. If you:

Have questions or comments about this policy
Would like to exercise your data protection rights
Wish to file a complaint or request data deletion

Please reach out to us directly at:

📧 Email: [requests@askbaltar.com]
🌐 Website: [https://www.askbaltar.com]
📬 Mailing Address:
Baltar the Mystic Horoscopes
PO Box 635
Blue Springs, MO 64013
USA

We respond to all verified privacy-related inquiries within 30 days, or within the timeframe required by law.

If you’re located in the EEA or UK and feel that your data protection rights have not been upheld, you also have the right to file a complaint with your local Data Protection Authority (DPA).

17. California Privacy Notice

This is for California residents only, as it applies to their questions and rights under the California Consumer Privacy Act of 2018.

Request to be removed.